Some systems are experiencing issues

Stickied Incidents

30th November 2025

Export Services Identified issue with service configuration resulting in elevated image export errors.

We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • Past Incidents

    15th June 2024

    No incidents reported

    14th June 2024

    No incidents reported

    13th June 2024

    Investigation

    We are investigating an issue that has resulted in slower-than-usual delivery times for Model 3+ generations. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The incident has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • We have identified a the issue causing diminished performance for Model 3+ generations. Our team is working on a fix and will resolve the issue shortly.

    Reason: Sync issue related to a recent software update.

  • 12th June 2024

    No incidents reported

    11th June 2024

    No incidents reported

    10th June 2024

    No incidents reported

    9th June 2024

    No incidents reported