All systems are operational

Stickied Incidents

30th November 2025

Export Services Identified issue with service configuration resulting in elevated image export errors.

We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • Past Incidents

    4th September 2024

    Investigation

    We are investigating a complete outage of one of our workers that has resulted in our Model 2 generations not working. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The complete outage causing our Model 2 generations not working has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • 3rd September 2024

    No incidents reported

    2nd September 2024

    No incidents reported

    1st September 2024

    No incidents reported

    31st August 2024

    No incidents reported

    30th August 2024

    No incidents reported

    29th August 2024

    No incidents reported