Export ServicesIdentified issue with service configuration resulting in elevated image export errors.
We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.
The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.
Investigation into degraded performance affecting some generations
We are investigating a GPU configuration issue that has resulted in degraded performance for some Skybox AI generation request. Our team is working to diagnose the issue and will provide updates as we have more information.
After watching the service performance and issue remedy for 24hrs we are declaring the incident concluded. We apologize for any inconvenience caused.
We have isolated the issue and restore service whilst we investigate the issue with the affected GPU configurations. Stability in Skybox AI service has been restored.
