Some systems are experiencing issues

Stickied Incidents

30th November 2025

Export Services Identified issue with service configuration resulting in elevated image export errors.

We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • Past Incidents

    1st June 2024

    No incidents reported

    31st May 2024

    No incidents reported

    30th May 2024

    No incidents reported

    29th May 2024

    No incidents reported

    28th May 2024

    Issue with Model 3

    We are investigating a server issue that has resulted in downtime for Model 3 skybox generations. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The server issue causing model 3 downtime for web & API has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • The server issue has been resolved, we're now monitoring performance as we prepare to relaunch regular service.

  • We have identified a server issue causing downtime for Model 3. Our team is working on a fix and will provide an estimated resolution time shortly.

    Reason: Server issues

  • 27th May 2024

    No incidents reported

    26th May 2024

    No incidents reported