Some systems are experiencing issues

Stickied Incidents

9th November 2025

Image Generation Services Investigation

We are investigating a database configuration change that has resulted in Major Outage for Image Generation services. Our team diagnosed the issue and have deployed a fix. Services may be slower as the backlog is cleared.

Past Incidents

17th June 2024

No incidents reported

16th June 2024

No incidents reported

15th June 2024

No incidents reported

14th June 2024

No incidents reported

13th June 2024

Investigation

We are investigating an issue that has resulted in slower-than-usual delivery times for Model 3+ generations. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The incident has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • We have identified a the issue causing diminished performance for Model 3+ generations. Our team is working on a fix and will resolve the issue shortly.

    Reason: Sync issue related to a recent software update.

  • 12th June 2024

    No incidents reported

    11th June 2024

    No incidents reported