Some systems are experiencing issues

Stickied Incidents

19th December 2024

Model 3 Generation Investigation - Generation Outage with M3 Generation

We are investigating a generation issue that has resulted in major outage for Model 3 Generation. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The issue affecting the performance of Skybox AI Model 3 Generation on web and API has been addressed and was the result of a 3rd Party Vendor Failure. We are monitoring the situation to ensure that performance levels return to normal. We are pending confirmation of absolute resolution from our 3rd Party Vendor. Thank you for your patience.

  • Past Incidents

    10th September 2024

    No incidents reported

    9th September 2024

    No incidents reported

    8th September 2024

    No incidents reported

    7th September 2024

    No incidents reported

    6th September 2024

    No incidents reported

    5th September 2024

    No incidents reported

    4th September 2024

    Investigation

    We are investigating a complete outage of one of our workers that has resulted in our Model 2 generations not working. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The complete outage causing our Model 2 generations not working has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.