Some systems are experiencing issues

Stickied Incidents

30th November 2025

Export Services Identified issue with service configuration resulting in elevated image export errors.

We are investigating a instance of higher export failures that has resulted in performance degradation for image export services. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The performance degradation with export workers causing export disruption for all file types has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • Past Incidents

    10th September 2024

    No incidents reported

    9th September 2024

    No incidents reported

    8th September 2024

    No incidents reported

    7th September 2024

    No incidents reported

    6th September 2024

    No incidents reported

    5th September 2024

    No incidents reported

    4th September 2024

    Investigation

    We are investigating a complete outage of one of our workers that has resulted in our Model 2 generations not working. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The complete outage causing our Model 2 generations not working has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.