Some systems are experiencing issues

Stickied Incidents

19th December 2024

Model 3 Generation Investigation - Generation Outage with M3 Generation

We are investigating a generation issue that has resulted in major outage for Model 3 Generation. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The issue affecting the performance of Skybox AI Model 3 Generation on web and API has been addressed and was the result of a 3rd Party Vendor Failure. We are monitoring the situation to ensure that performance levels return to normal. We are pending confirmation of absolute resolution from our 3rd Party Vendor. Thank you for your patience.

  • Past Incidents

    7th October 2024

    No incidents reported

    6th October 2024

    No incidents reported

    5th October 2024

    No incidents reported

    4th October 2024

    No incidents reported

    3rd October 2024

    No incidents reported

    2nd October 2024

    No incidents reported

    1st October 2024

    Investigation

    We are investigating an incident that has resulted in skybox generation service not functional. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The incident causing skybox generation service not functional has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.