All systems are operational

Stickied Incidents

19th December 2024

Model 3 Generation Investigation - Generation Outage with M3 Generation

We are investigating a generation issue that has resulted in major outage for Model 3 Generation. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The issue affecting the performance of Skybox AI Model 3 Generation has been resolved . Following an investigation the incident occurred due to abnormally high generation load causing a configuration failure requiring intervention by technical staff.

  • Past Incidents

    15th June 2024

    No incidents reported

    14th June 2024

    No incidents reported

    13th June 2024

    Investigation

    We are investigating an issue that has resulted in slower-than-usual delivery times for Model 3+ generations. Our team is working to diagnose the issue and will provide updates as we have more information.

  • The incident has been fixed. The service is now fully operational. We apologize for the inconvenience and thank you for your understanding.

  • We have identified a the issue causing diminished performance for Model 3+ generations. Our team is working on a fix and will resolve the issue shortly.

    Reason: Sync issue related to a recent software update.

  • 12th June 2024

    No incidents reported

    11th June 2024

    No incidents reported

    10th June 2024

    No incidents reported

    9th June 2024

    No incidents reported